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Until Next Time Norway, Thanks NIC!
A week after visiting Oslo, Norway, for the NIC Conference and we still have images of snowflakes and stadium seating presentations dancing in our heads. It was our first time attending this event, and...
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Introducing the Provance Replacement Program
At Cireson, we passionately believe Asset Management should not have to be expensive & complicated. Today marks the first time that current Provance customers can make the switch from their old...
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What do Southwest Airlines, Microsoft System Center and Cireson have in common?
Recently Paul & I were getting settled in for yet another flight back from the Microsoft Redmond offices, when our typical System Center banter turned to the subject of airlines, profitability, and...
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BYOD – Are You Ready ?
So you receive a meeting invite with a caption of BYOD, and you’re thinking wow what kind of meeting is this, should I spike my coffee or bring a six pack? Well it’s more likely that you should bring...
View ArticleReduce, Control & Elevate: Password Reset for Active Directory
Cireson continues to do amazing things. Last week marked our official launch of our shiny new password reset Stream as part of the Cireson Platform and within comes the first app, Password Reset for...
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The Business Case for ITAM
We recently sponsored an ITAM Review survey on the business case for ITAM. The goal of this project was to identify how organizations measure the business case for ITAM, and how they quantify the...
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An ITIL Change Management Checklist (Best Practices to Avoid Common Pitfalls)
To kick off, I think it is important that we have a clear idea of what a change is and why change management is important. “A change is defined by ITIL as the Addition, Modification or Removal of...
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Calendar Colors in the Cireson Portal
Let me start by warning you that this blog gets nerdy quick and has the potential to put you to sleep. If you don’t want to read through it and just want the solution, scroll to the bottom and I’ve...
View ArticleLearn from the Experts with Cireson’s New Training Programs for Microsoft...
We’re here to help you get the most out of your Microsoft System Center investment and to maximize use of the Cireson solutions. From Microsoft Service Manager (SCSM) and Configuration Manager (SCCM),...
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5 Steps to Improving Customer Experience with an Effective Service Desk
Why is developing an effective service desk so important? The service desk is the single point of contact whose reputation from the business is reflected upon the entire IT department. Communication...
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